Case studies

How our customers actually use AI.

Real engagements, real outcomes. Each one started with a 30-minute audit.

Beyond the case studies

The shorter engagements, in their own words.

Not every engagement is a case study. These come from the feedback forms we send after training programmes, anonymised to role and sector.

I've built our own workflows into it as reusable skills, so the same job runs the same way every time instead of being re-explained each session. Membership applications now go straight into the CRM, with a review step before anything is written.
Operations executive, membership bodyOngoing Claude rollout
I've started automating our training certificate generation and sending them out to learners. The prompts were the thing, structuring them so the model understands your role, context, task and format, and asking it to validate its own answer.
Business operations manager, compliance servicesDPP Skillnet
I'm using Copilot far more effectively now, summarising documentation and building engineering calculators for specific applications. I've created a few agents, and I'm working on one for investigation documentation.
Engineering lead, medical devicesTipperary Chamber Skillnet

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